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Assembly, Disassembly & Packaging Guidelines

How to put together your 99%-assembled bike?

Just received your 99% assembled e-bike from Upway? Come listen to Collin, one of our Senior Mechanics, demonstrate how to put your bike together!. To begin assembling your 99% assembled bike, we'll start with the handlebars. Once you are done with t

How to put together your 85%-assembled bike?

You have selected the 85% assembled e-bike option. It should only take about 20 minutes to get your e-bike ready to go! Listen to one of our senior mechanics, Collin, explain how to properly set up your e-bike. Assembling an 85% e-bike typically will

How to get your e-Bike ready for Freight Shipping?

In order to ship your e-bike via freight shipping, you will need to slightly disassemble it by taking off the pedals and turning the handle bar, before packing it carefully. In this video, Collin, one of Upway’s senior bike mechanics, demonstrates ho

How to get your e-Bike ready for Parcel Shipping?

Listen to one of our senior mechanics, Collin, explain how to properly disassemble your e-bike to prepare it for parcel shipping. To disassemble the bike for parcel shipping, the first step is to remove the pedals. Next, detach the handlebar from the