Upway USA Help Center logo
Upway USA Help Center logo

All articles

Choosing your e-Bike

Finding your ideal e-Bike should be an easy ride. We know that things can get confusing with the abundance of brands, styles and features that vary widely in quality and condition. Our team is here to help you make the optimal choice.

Where should I start?

If you've just started your research, we recommend going through the following steps:. If you need to discuss with us about a specific bike model or have a questions about warranty, shipping or aftercare, our team of experts is here to help! You can

Electric motor

In order to figure out what motor will best suit your needs, there are two questions you need to ask yourself:. Left: Rear-Hub Motor on an Aventon Aventure 1 — Right: Mid-Drive Bosch Performance Line Motor on a Benno RemiDemi 9D. To find out more abo

Battery and range

The range of your battery is determined by its battery capacity (measured in watt hours, Wh). The higher the capacity, the longer the distance covered on a single charge. Range - i.e. the number of miles you can cover on a charged battery - depends p

Size guide

Buying an electric bike online can be a source of anxiety when it comes to finding the perfect match. Don't worry! Upway has a simple and effective way to ensure that you get a bike that's just right for you. Upway's geometry measurements are availab

Bike Frames and Form Factors

There are a wide variety of frame types: however for simplicity's sake, most can be classified as either step-through (open) or step-over (closed). Many bike models come with two versions: one step-over and one step-through. There is no "better" opti


You can typically read the lifetime mileage of a bike on its computer system's odometer, exactly akin to cars. You can usually view this data if it is on the display of the bike by zooming in on the photo of the bike's handlebars (the 7th photo) on a

Total weight limit

The maximum weight that an electric bike can carry depends on type of bike as well as the make and model. Certain e-bikes can carry up to 350 lbs. Our team is working on adding the maximum weight limit as a new filter. In the meantime, if you have an

Carrying cargo

The vast majority of electric bikes available on Upway can accommodate a luggage rack, a child seat, and/or a trailer.

What does UL-certified mean?

UL Certification is a safety certification issued by UL Solutions (Underwriting Laboratories), a global safety certification organization. This certification is designed to ensure that electric bicycles meet certain safety standards and comply with r