Upway USA Help Center logo
Upway USA Help Center logo

All articles

When should I be home to receive the delivery?Updated 5 months ago

The carrier will contact you when they are near your home to either inform you of the delivery date, or to schedule an appointment (if you selected this option at checkout).

Please rest assured that they are not allowed to leave the bike without you being present to sign and receive the bike. 

If you would like to have the bike delivered without a signature, you can request that as well.

Was this article helpful?