How does Upway e-Bike insurance work?Updated 7 months ago
We've partnered with Sundays Insurance to help you go beyond the standard offerings of homeowners or renters insurance to provide e-bike owners with comprehensive coverage. You can get a personalized quote here. From theft to damage protection, Sundays has got you covered. It's not just about insuring your e-bike; it's about enhancing your entire e-biking experience!
What does the e-Bike insurance cover?
| Theft from and away from home | Geting your bike stolen is just about the worst thing that can happen, but don’t worry - Sundays Insurance covers theft from and away from your home. |
| Accidental damage | Whether it's a high speed crash or a coffee stop tumble, Sundays gets you back on your bike either by repairing your bicycle or replacing the damaged parts. |
| Malicious damage | If your bicycle gets damaged either by a thief trying to steal it or a vandal, the costs to repair it to its previous condition will be covered. |
| Transporting your bicycle on a bike rack | If you regularly transport your bicycle on your roof, chances are that someday you'll forget it's up there while driving into your garage. Your bicycle is covered when you transport it on your car. |
| Medical payments | If you have an accident and have a valid claim on your bicycle, we’ll pay up to $1,000 for out-of-pocket emergency medical expenses, like ambulance costs, x-rays or getting stitched up after a crash. This does not apply to non-emergency costs like physiotherapy. Not available in New York. |
| Domestic travel with your bicycle | Your bike is covered for loss or damage in transit anywhere in the US. |
| Taxi fare reimbursement | If you’ve had an accident and are unable to ride your bike home, we’ll reimburse you up to $75 of your transportation cost to get you to the nearest public transport station, bicycle repair shop or your home - whichever is nearer. |
When you finalize your quote, Sundays will also let you add options like worldwide coverage, racing & event coverage or a lifetime "new for old" coverage to avoid any depreciation.
How can I get a quote?
After adding an e-Bike to your cart on our website, click on the "Theft & Damages" tab to visualize an estimated quote from Sundays Insurance based on the electric bike you want to purchase. Upway will not collect any payment at checkout. The Sundays Insurance team will then reach out to you via phone or email to let you finalize your subscription.
You can ask for a personalized quote after a bike to your cart.
I've recently purchased a bike from Upway: how can I cover it with Sundays Insurance?
To ask for a quote, just click here and fill in your information about your and your Upway e-Bike.
Should I purchase a separate insurance policy if my bicycle is covered under my homeowners or renters insurance?
While your homeowners & renters insurance may provide some coverage for your bike, they usually have low limits on coverage for sporting equipment (like electric bikes). Low limits mean that your e-Bike might only be covered for a limited amount. Along with this, their policies rarely provide any coverage if you have an accident or if your bike is stolen away from home.
Do I need a specific lock to be covered in case of theft?
Yes. The currently approved Sundays locks include keyed U-locks, folding locks, and chain locks less than 2 years old at policy inception. See the full list of locks approved by Sundays here.
How do I submit a claim?
You can file a claim online 24/7 by clicking here. Report the incident to Sundays as soon as possible. All incidents involving theft, attempted theft, malicious damage/impact require a police report in order to make a claim.